Privacy Policy

Privacy Overview

Zenveray™ respects customer privacy and is committed to handling personal information responsibly. This policy explains the types of information that may be collected, how it may be used, and how customers can contact us with privacy-related questions.

Information We May Collect

When you use the Zenveray™ website or contact our support team, we may collect information such as:

Name and contact details
Shipping-related information
Order reference details
Customer service messages
Website interaction data
Device or browser information used for website security and performance

We collect information only as needed to operate the store, support customer requests, and improve service quality.

How Information May Be Used

Information may be used to:

Process and support orders
Provide customer service
Share shipping or tracking updates
Respond to product questions
Improve website performance
Maintain store security
Review and resolve service issues

Information Sharing

Zenveray™ may work with service providers that help operate the website, manage shipping, support communications, or maintain technical functions. These service providers are expected to handle information only for the services they provide.

We do not use customer information for unrelated purposes.

Data Protection

Zenveray™ uses reasonable safeguards to help protect customer information. However, no online system can be guaranteed to be completely secure. Customers should also take care when sharing information online.